165 Privacy Policy - How We Protect Your Personal Information
Last updated: 2026. This policy describes how 165 collects, uses, and protects the personal information of users in Malaysia.
Information We Collect
When you register or use the 165 platform, we collect various types of information to ensure a smooth and secure user experience. Account information collected includes your full name, mobile phone number, email address, and valid identification details as required during registration. We also record device and browser information such as IP address, browser type, operating system, and session usage data for security and platform performance analysis purposes. Payment information related to transactions in Ringgit Malaysia (RM) is processed securely; however, full card or bank account details are not stored directly on our servers. Usage data such as betting history, game preferences, and login frequency is also recorded to help us improve our services and deliver content that is relevant to you.
How We Use Your Information
Information collected by 165 is used solely for legitimate purposes directly related to platform operations. Primary uses include identity verification during registration and login, processing financial transactions in MYR, and sending important account notifications as well as relevant promotional communications. We analyse usage data to understand user interaction patterns, improve the platform interface, and detect any suspicious activity that may compromise your account security. Contact details such as phone numbers and email addresses are used for customer support, two-factor authentication, and official notices regarding policy changes. 165 will not use your information for third-party marketing purposes without your explicit consent.
Cookies & Session Tracking
The 165 platform uses cookies and session tracking technology to enhance your browsing experience. Cookies are small data files stored on your device when you visit our platform, allowing the system to remember your language preference, account settings, and login session so you don't have to go through verification every time. We use two main types of cookies — session cookies, which are automatically deleted when you close your browser, and persistent cookies, which remain for a set period to make returning access more convenient. You can manage or disable cookies through your browser settings at any time, though please note that doing so may affect certain platform functions. Tracking data is used in aggregate form and is not shared with external advertisers.
Your Data Storage & Security
165 uses industry-grade server infrastructure with data encryption to protect all personal information stored in our systems. All data transmitted between your browser and the platform is secured via encryption protocols, ensuring that no unauthorised party can intercept or tamper with your information. Access to user databases is strictly limited to authorised personnel only, and every access is logged in an audit trail that is regularly monitored. We retain your personal information for as long as your account remains active or as required to fulfil relevant legal and business obligations. In the event of a data security breach affecting your information, 165 is committed to notifying affected users within a reasonable timeframe in accordance with Malaysian legal requirements.
Information Sharing & User Rights
165 does not sell, rent, or share users' personal information with third parties for commercial marketing purposes. Information may only be shared in limited circumstances — with payment service providers that process your MYR transactions, with legal authorities when required by a court order or applicable Malaysian law, and with technical partners supporting platform operations under strict confidentiality agreements. As a 165 platform user, you have the full right to request a copy of the personal information we hold about you, ask for corrections to inaccurate data, and request the deletion of your account and personal data, subject to relevant legal obligations. To exercise these rights, please contact our support team through the available channels within the platform or refer to FAQ for further guidance.
Privacy Policy Updates
165 reserves the right to update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or platform technology improvements. Users will be notified of any major changes via an in-platform notice or registered email at least seven (7) days before the changes take effect. Continued use of the platform after the effective date of a policy change constitutes full acceptance of the amended policy. If you have any questions or concerns regarding your data privacy, you may contact us at [email protected] or visit the FAQ for additional information.
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